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  1. Робота в Україні
  2. Резюме
  3. Київ
  4. Резюме Business analyst в Києві
  5. Business analyst
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Skliarov Mykola
Professional resume
Професійне резюме, в якому вказані: ел.пошта, телефон, зарплатня, досвід роботи, освіта та інша важлива інформація

Business analyst

80 000 грн.
 26 березня   Місто: Київ
Вік: 39 років
Режим роботи: повний робочий день
Категорії: IT, WEB фахівці,  Консалтинг
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Досвід роботи

Business Analyst, Debriefing Software project
Ciklum (IT), Київ
01.2018 − По теперішній час (2 роки 3 місяці)
  • Conducting interviews with key business users to collect information on business processes and user requirements.
  • Documenting business processes and analyzed procedures to see that they would meet changing business needs.
  • Deriving conceptual designs from business objectives to deliver according to specifications for usability, performance and functionality.
  • Assessing the impact of current business processes on users and stakeholders.
  • Collaborating with development team and QA to ensure that all requirements are consistent, understandable and testable.
  • Implementing user acceptance testing with a focus on documenting defects and executing test cases.
  • Creating diagrams and workflows to demonstrate in details different aspects of functionality that is being developed.
  • Mapping current processes and offered recommendations for improvement. Collaborated on all stages of the systems development lifecycle, from requirements gathering to production releases.
IT consultant/ Managed Services Specialist
Ciklum (IT), Київ
05.2010 − 01.2018 (7 років 8 місяців)

IBM TSM Deployment and configuration of IBM technologies such as: BA clients, TDP SQL clients, TDP Exchange clients. Daily TSM backups monitoring, fixes implementation, common reports. IT consultancy and client support. Project Management and ITIL processes implementation.

Selected achievements:

  • TDCH project completion (3500 client computers) – TSM software installation and configuration of ready to backup client computers.
  • Provided support and monitoring of daily backup jobs with the help of Wizards Storage Portal
  • Trial clients support, problem resolution, ticket handling and escalation.
  • Renewed company’s media library (12 new products usage video instructions).
  • ITIL Change management, Configuration management and Incident management processes designed for major hosting company in Denmark.
  • ITIL Change management process and RFC system implemented into clients daily operations.
  • Helped client company to successfully achieve ISO certification
  • Oversaw and managed Ukrainian development team
Technical Engineer
Pinesoft Computers (IT), Лондон
02.2008 − 04.2010 (2 роки 2 місяці)

Position involved managing networks, servers, workstations of 12 businesses. Providing day to day support services on the number of. Dealt with variety of application and server services: SQL, IIS, IAS, RRAS, AD, DNS, DHCP, Terminal Server and Microsoft Exchange 2000/2003/2007.

  • Identifying and preventing network and data security threats.
  • Printers’ installation and configuration.
  • Network design, installation, implementation, repair and maintenance. Terminal server farms installation and upgrade.
  • Backup solutions implementation.
  • Client’s PCs and laptops build configuration, repair, and maintenance. Technical documentation and KBs.
  • Weekly, monthly, annual support team performance reports.


Kyiv National Economics University (Київ)
Marketing, advertising
повна вища, 09.1996 − 06.2001 (4 роки 9 місяців)

Додаткова освіта

 Art of Business Analysis, Business Analysis, 2018
 Code Space, Requirements Engineering · (2018 - 2018)
 Hillel IT School Kyiv Specialist, Project Management, Business Analysis · (2017 - 2017)

Знання мов:

Англійська - Високий рівень (вільно), Чеська - Середній

Додаткова інформація

Мета пошуку роботи, побажання до місця роботи:  Business Analyst effective at delivering quality system requirement documentation ahead of tight deadlines. Responds to shifting business needs and priorities in a systematic and effective way. Excels at implementing operational assessments and conducting

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