Psychologyst, Manager

PROFESSIONAL SKILLS AND COMPETENCES

• Strong communication skills (both written and oral)
• Competent in Microsoft Office, Google Docs, Google Disc, Gmail, Goole Notes, Google Calendar, Trello, mobile applications (WhatsApp, Duo, Telegram, Skype, Facebook messenger)
• Effective administrative skills, including the ability to organise and prioritise own workload in order to meet tight deadlines, whilst maintaining a high degree of accuracy
• Ability to demonstrate effectiveness and creative problem solving skills
• Experience of working in a busy and demanding customer focused environment
• Professional and diplomatic approach to work at all times
• Flexible and effective team member
• Proactive and able to demonstrate initiative
• Ability to learn on own initiative
• Ability to work independently combined with excellent interpersonal skills
• Ability to deliver the highest standards of customer service
• Result-orientated and able to work under pressure to achieve targets

PROFESSIONAL EXPERIENCE

Counseling Psychologist

Private Practice, Kyiv, UA, 2017- present

• assess a patient's needs and then recommending a suitable and appropriate method of treatment for them.
• provide counselling to clients.
• deal with a workload that includes patients struggling with anxiety, emotional exhaustion, perfectionism, low self-esteem, irrational core beliefs.
• assess a client’s needs, abilities or behaviour using a variety of methods.
• work in accordance with policies and procedures which govern confidentiality and data protection, information sharing and disclosure.
• devise and monitor appropriate programs of treatment for clients.
• work hard to maintain the highest standards of care and service.
• evaluate and make decisions about a patients treatment options.

Substitute Teacher

UNILAND - Language school, Kyiv, 2017 December -2018 January

• develop and planned lessons plans
• prepare classroom for class activity
• write comprehensive reports to regular teacher regarding lessons and students progresses
• collaborate with regular teacher in designing new activities for lessons
• design and implemented lessons plans that increased student's engagement by 20%
• instruct English (level A1, A2) to classes ranging between 5-8 students (3-11 years old)
• incorporate digital technology into learning activities.

Child Psychologist in Families

Privately in Families, Kyiv, 2015-2018

• teach English children aged 1,5-7 years old.
• design and plan lessons, playing activities.
• organize a comfortable and interesting educational environment.
• develop social skills: communication skills, problem-solving, self-management, decision-making.
• develop children's emotional intelligence.
• provide information about child psychology, parenting to parents.
• motor skills and cognitive development.
• identify and analyze maladaptive thought patterns and their correction.

Admissions Manager, Sales Manager

The National Institute of Professional Education (remote), Moscow, 2012-2014

• implementing B2C sales
• consult the prospective students and encourage them to apply.
• review applications to determine if each potential student should be admitted.
• build and maintain for as long as necessary an inclusive relationship between the Institute. and prospective students, identifying their any particular points of interest.
• provide admissions statistics, information and reports.
• manage data capture and lead management through CRM system.
• provide advice and guidance on course options to applicants and potential applicants verbally and in writing.

Director

Real Estate Agency "Favorit", Kyiv, 2008-2010

• 15 employees
• Determine clients’ needs and financials abilities to propose solutions that suit them.
• Intermediate negotiation processes, consult clients on market conditions, prices, legal requirements and related matters, ensuring a fair and honest dealing
• Perform comparative market analysis to estimate properties’ value
• Display and market real property to possible clients
• Prepare necessary paperwork
• Maintain and update listings of available properties
• Promote rental deals through advertisements
• Remain knowledgeable about real estate markets and best practices
• Coordinate and supervise the work of specialists and staff
• Process paperwork
• Coordinate communication with candidates and schedule interviews
• Interview applicants about their experience, education and skills
• Hire or refer qualified candidates
• Conduct new employee orientations

EDUCATION

Master’s in Clinical Psychology

Moldavian State University, 2011-2013

Diploma of Higher Education in International Economic Relations, Interpreter

Academy of Economic Studies of Moldova, 2002-2007

Postgraduate Additional Education in Transactional Analysis
Ukrainian Association of Transactional Analysis, 2019- present

NLP practitioner
Slovenia, 2018-2019

Integrative Psychology for Children and Families
Institute for Integrative Psychotherapy, 2016-2018