Software tester/Junior QA engineer

Knowledge ofthe theory:

• Understanding of SDLC and bug life cycle;
• Types oftesting: regression, functional & nonfunctional, load, system, stress and levels of testing;
• Bug reporting;
• Testing documentation (Checklists, Test Cases and Bug Reports);
• English - Pre-Intermediate.

Technical skills:

• Testing Tools:Firebug;
• Bug Tracking Tools: JIRA;
• OS:Windows 98/2000/XP/Vista/7/8;
• RDBMS:SQL (basic knowledge);
• Web Technologies:HTML, CSS(basic knowledge);
• MS Office:Word, Excel, PowerPoint.

Personal Qualities: Responsible, sociable, punctual, self-motivated, quick learner.

Experience

March 2011 — now

RIT-Ukraine (Information Technology), Kiev

Software tester / Technical support specialist/ Specialist of Department on work with clients

Responsibilities:

• Active position in the development: work with the development team (Skype and meetings), recommendations for developers, creating requests for improvement;
• Black-box testing, localization testing, ad-hoc testing, sanity testing;
• Description of the bugs in JIRA;
• Installation and technical support of the licensed programs for arbitration managers “Assistant arbitration manager”, created several video reviews and developed a user manual;
• Installation and technical support of the licensed programs “Printing envelopes” (unit for Ukraine);
• Talks with heads of law firms, sing the agreements;
• Search and attraction of new customers, increased sales volumes;
• Remote work with clients;
• Submission of reports to the tax and other funds, the use of electronic digital signatures.

November 2013 — April 2014

AllCall (Information Technology) freelance job, Nikopol, Dnepropetrovsk region

Technical support specialist

Responsibilities:

• Installation and technical support of licensed software for accountants “M.e.doc”;
• Generate a digital signature for delivery of reports to regulatory authorities;
• Sign the agreements;
• Work with clients on TeamViewer.

June 2010 — February 2011

LIKS (Information Technology) http://liks.ho.ua/, Nikopol, Dnepropetrovsk region

Technical support specialist

Responsibilities:

• Installation and technical support of licensed software for accountants: “BestZvit+”, “M.e.doc”, “AVERS accounting”, “Liga Zakon”;
• Installation and technical support for antivirus software Avira;
• Generate a digital signature for delivery of reports to regulatory authorities;
• Search and attraction of new customers, increase sales;
• Sign the agreements;
• Remote work with clients.

November 2008 — June 2009

Zaporozhye state engineering academy http://www.zgia.zp.ua/

Record keeper of the faculty of postgraduate education

Responsibilities:

• Creating documents in MS Office (Word, Excel), presentations in MS PowerPoint;
• Work with agreements;
• Advising students on organizational questions.

Additional education, courses

• 2015 Course: “Software testing”, Course: “Web technologies and database for software testers”

Training center of IT professionals “SkillUP”, Kiev

• 2011 Training: “Sales: how to increase efficiency”

SODBI, Izhevsk (Russia)

• 2006 Course: “Microsoft Office Essentials”

Zaporozhye state engineering academy, Zaporozhye

Education

• Higher 2005 — 2010

Zaporozhye state engineering academy

Faculty of Information Technology. Specialization: Software of the automated systems

• Secondary vocational 2001 — 2005

Nikopol pedagogical College

Department: Primary education. Specialization: Primary education with qualified primary school teacher with additional qualification primary school English teacher