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Senior Sales Support Agent | Qatar Airways | Kyiv
Organisation: Qatar Airways
Employment Type: Full Time - Permanent
City: Europe | Ukraine | Kyiv
Last date of application: 22-Apr-2019
Qatar Airways
Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
About Your Job:
As the Senior Sales Support Agent based in Kiev, you will support the sales team to achieve their revenue targets by providing technical support and data. You will provide maximum support to the sales force in order to achieve revenue targets and raise awareness of Qatar Airways products and services.
Accountabilities:
Provide the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share
Contribute in managing distribution channels and database for the sales team
Use analytical tools to generate market share, revenue and sales data
Tracking and reporting on advertising, promotions, sponsorship's and sales activities
Coordination and submission of annual marketing activity plans and budgets
Maintain records of all fare approvals and corporate contracts for future reference and audit purpose
Provide maximum technical support of the sales force to ensure increased awareness of Qatar Airways products and services
Handle inquiries, problems encountered by the corporate/agent and liaise with relevant department of head office
Research and analyse individual markets and place Qatar Airways in very visible place in the market and secure maximum market share of traffic on Qatar Airways network.
Assist in develop sales and marketing plans, PLB contracts, sales/Marketing reports, monthly reports/yearly reports
Prepare travel agency and corporate fare updates, policy changes, product updates and distribute via electronic and hard copy
Prepare flyers and updates fare circular to the trade and corporate accounts
About You:
The successful candidate will ideally have:
A Bachelor's Degree
Job-related experience with a tour operator or an Airline (preferably)
Previous experience in a sales agent role is advantageous
Proven experience with Amadeus
Strong MS Office skills
Excellent verbal & written communication skills in English and Ukrainian.
To apply for the vacancy please visit careers.qatarairways.com
Job ID QR20638 - Senior Sales Support Agent | Qatar Airways | Kyiv
Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport
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