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Recruiter/translator/sales manager

Заблокировано
800 грн.
 22 января 2017  Город: Харьков
Возраст:31 год
Режим работы:полный рабочий день
Рубрики:

Дополнительная информация

Личные качества, хобби, увлечения, навыки: 2008 – 2009 - The finalist of «FLEX» (Future leaders exchange program). Was a foreign-exchange student in the state of South Dakota. Attended Webster High School. • Freelance translation of texts of educational and medical spheres. • Translation of websites. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Cancellation of accounts • Billing issues • Wordpress usage • Commercial correspondence with customers in live chat/ticket system • Voice support ( consulting customers regarding the valid accounts and fixing various issues) Experience of computing: MS Office (Word, Exсel, Power Point,), Internet (Google Chrome, MS Explorer, Mozilla Firefox, Opera, Safari) 2014 – present Position: Customer support manager • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Cancellation of accounts • Billing issues • Wordpress usage • Commercial correspondence with customers in live chat/ticket system • Voice support ( consulting customers regarding the valid accounts and fixing various issues)2010 – 2015, National Technical University “KHPI”. Speciality – business English. Full-time education.2000 – 2010 - Gumnasium #2 Secondary Education 2008 – 2009 - The finalist of «FLEX» (Future leaders exchange program). Was a foreign-exchange student in the state of South Dakota. Attended Webster High School. 2011 – 2012 - Advanced English Course. 2013 – German language courses. 2013 – 2014 preparatory courses for the TOEFL exam.

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