Sales Manager

I am from Houston, Texas USA currently living in Lviv, Ukraine. My plans are to keep residence here in Ukraine for many years. I am an experienced client services/customer support manager in the IT and industry seeking a position with a local firm where my skills, experience, and relationship building expertise will benefit the team and the client. I am a fluent, native English speaker from the United States.

Skilled in:

• Expert handling customer support issues

• Well versed with email support and correspondence

• Account management and meeting deadlines

• Excellent communication skills via telephone and in person

• Establishing rapport easily and self managed

• Achieved small business growth client base from 10 to 80

• Work well/collaborate within a team environment

• Proofing, editing, and writing for ESOL students

• Training support staff in sales for optimal results

• Passionate about effective & positive communication