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    Airline Customer Service Agent (Romanian language)

    Заблокирована
    20 000 грн.
     22 сентября  Киев 
    Компания: Бюро телефонных опросов "МI-50"  (https://jobs.ua/company-byuro-telefonnyih-oprosov-mi-50-120683) (Все вакансии)
    Рубрики:Телекоммуникации и связь; Работа для студентов; Работа за рубежом

    Требования

    Образование:не имеет значения
    Опыт работы:желателен
    График работы:полный рабочий день

    Описание вакансии

    CCIG is a unique organization operating in the contact center industry created by professionals that specialize in multi-channel business communication with the end customer. We focus on flexible processes, modern technologies and creative people. We’re one of the biggest key groups of call centers in Poland. We are looking for candidates to join our team in Kyiv in the following position:

    For this challenging position we are looking for a colleague with:

    • fluent Romanian language
    • willingness to move to Poland
    • good command of English essential for using system,
    • open mind for developing in international teams,
    • communicative, precise and solutions competences focused,
    • customer orientation:)

    We are looking for candidates, who after the training, will be responsible for:

    • being the first point contact and supporting customers in finding information regarding the flight’s schedule, route and date of the flight and the booking system,
    • making outbound calls regarding departure times, reservations and other matters related to airlines operations,
    • supporting customers through the complaint process,
    • operating flight booking service,
    • knowledge of the Russian language at an advanced level knowledge of the Romanian language at an advanced level or fluent knowledge of English at a high level

    We offer:

    • attractive salary per hour + incentive bonus,
    • paid training,
    • possibility of working part-time or full-time,profes
    • sional training package and the support of experienced trainers and managers,
    • self-developing environment in international team,
    • career paths in CCIG Group,
    • competencies development opportunities and other motivational programs

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