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Email Customer Support Specialist

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Email Customer Support Specialist

Заблокирована

26 июня 2020 Киев

Компания: Auslogics Labs Pty Ltd (https://jobs.ua/company-auslogics-labs-pty-ltd-148056) (Все вакансии)

Рубрики:IT, WEB специалисты

Пожелания к сотруднику

Образование:полное высшее

Опыт работы:от года

График работы:полный рабочий день

Описание вакансии

Auslogics Software is looking for Customer Support Specialist to handle company support email box. It is a full-time, permanent position with an advantage of working from home (remote).

Requirements:

- 1 year experience in technical support for English-speaking users is highly desirable

- MUST possess excellent written English skills

- High level of computer skills

- Detail oriented and responsible with good analytical skills

Duties:

- Providing technical user support in English

- Processing users’ letters sent to support email box

- Providing support for company software products as well as assistance in purchase and registration

- Collaboration with developers and QA specialists

- Automation of support process

- Conducting various kinds of researches in developing areas

Conditions:

- Remote work with full employment and flexible schedule (7-8 hours a day, 5 days a week)

- Unlimited employment contract

- High hourly wages in USD paid in time

- Opportunities for professional growth

- Experience in working within various international markets

- Friendly and professional team

- Work in employee time zone

- Paid vacation

- Corporate training

If you are interested in this vacancy and ready to pass a required test in written English proficiency, please send us your resume with a separate cover letter, which indicates the following:

- Your full name

- Your contact e-mail

- Description of the product you previously supported

Resumes sent without a cover letter will not be considered.

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Email Customer Support Specialist

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