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IT Director System Manager
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The IT Director/System Manager, hereafter referred to as Regional IT DIR/SM, is the USAID/Ukraine Regional Mission’s senior leading expert in information systems, responsible for supervising a team of three in the Information Technology section, within the Executive Office of USAID/Ukraine. The IT DIR/SM is delegated responsibility to provide leadership, direction, guidance, and management oversight to the Information Technology team and has full management responsibility for providing a technological vision through Information Systems Administration, Technology and Information Services Support for the Ukraine Regional Mission and Belarus Country Office, which together comprise approximately with 135 staff.
Reporting to the Regional Supervisory Executive Officer, the IT DIR/SM is directly responsible and accountable for the management and administration of the IT, human, and financial resources, systems analysis, programming, installation, testing, evaluation, monitoring capacity and performance on all platforms, maintaining security, operating systems and application programs. He/she oversees all day-to-day operations and maintenance of the computer and telecommunication systems and equipment, including the management of IT staff who provide support services, software development, and web design to effectively install, operate, troubleshoot and safeguard Local Area Network (LAN) components, which include, but are not limited to, Microsoft Windows network operating systems, various in-house and web-based applications, software and hardware components, telephone systems, and mobile devices. The IT DIR/SM is also the primary implementer of computer systems policies regarding information systems security and computer systems usage and recommends procurement of IT equipment and software. The Job Holder may be expected to perform work-related travel. The IT DIR/SM Must be available “on-call” after-hours in case of urgent or emergency situations with the IT infrastructure/network.
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