Додаткова інформація
Особисті якості, хобі, захоплення, навички: Basic knowledge: ITIL, The Theory and Methodology of Problem Resolution, ITSM;
IT skills:
Windows XP-8, MS Office 2007-2013, JIRA, Google apps, assembly of workstations, troubleshooting software, hardware, office equipment; build, configure, upgrade, and build from scratch a personal computer system. Setup, configure, and support local area network, wireless access point; resolve network connectivity problems on a local area network using a systematic troubleshooting approach; Install, configure, operate, troubleshoot Cisco routers and switches, and medium-sized Networks;
Familiar with the products by Apple inc. (installation, configuration)
English level: Intermediate (currently I am working hard at English)
Personal qualities: Ability to find compromises in difficult situations, team-work player, desire to improve and to make useful changes in something that is not modified and outdated.
Looking for a company where I will be able to start my career as IT specialist and grow successfully in IT Support area.
I understand the principles of work IT Support. I am good at get along with people and solving problems related to the hardware, software and networks.
I have a great desire to work with a team of IT specialists and eager to learn new things.9/1/2009 - 6/20/2014 State University of Information and Communication Technologies
Major Field of Study: Faculty of Information Security, information security systems
Degree: Master’s2/10/2014 – 4/8/2014 Cisco IT Essentials
2/3/2014 – 6/4/2014 Cisco CCNA Routing and Switching