Дополнительная информация
Личные качества, хобби, увлечения, навыки: I am a can-do individual who seeking a challenging career position in an area where my skills will be utilised and new learning opportunities are available. Competent and adaptable with technology, having practical hands-on multicultural team work experience and great communication skills. Desire career growth based on performance and accomplishments. Presentable, personable, with a calm, congenial disposition and a strong work ethic and good sense of humour.
Trainings and Certificates:
«Certificate of Appreciation» for Outstanding Contribution
RSA (Statement of Attainment in “Provide Responsible Service of Alcohol THHBFB09B”)
Ukrainian Bartenders Association (UBA) Diploma “Bartending/Mixology/Ethics/Coffee preparation/Waiting methods/Psychology for iteraction with customers”
Barista and Coffee Art certificate (Prepare & Serve each type of Espresso Coffee, Foaming Silky Milk, Using & Setting Coffee Grinder, Cleaning & Maintenance of Machine)
Safety Induction Certificated issued by SPOTLESS
Getting Involved in Personal Risk Assessments issued by SPOTLESS
Environmental Awareness issued by SPOTLESS
Using Chemicals Safety Certificate issued by SPOTLESS
General Manager
Torgmet
2yrs/Dnipropetrovsk/Ukraine
-Developing new sales channels
-Building sustainable relationships with key external business partners
-Coordinating promotional activities across all accounts, including final review of results
-Managing and setting goals for sales teams
-Developing the product management team and working with them to optimize the marketed product range
-Sales reports and forecasts
-Customer Database maintenance
-Financial Communication
-Liaison with technical managers and business managers
-Adhering to the need for a healthy and safe work environment through stringent OH&S policies and procedures
Assistant of catering manager
Allianz Catering
1 yr/Sydney/Australia
Performed bartender, waiter and barista duties when required
Worked with VIP clients (CEO and Top Managers)
Served alcohol including wines on corporate events
Coordinated, supervised and supported catering services staff
Was responsible for overseeing of stock control procedures
Assisted in monitoring food safety and RSA procedures across all outlets
Maintained of up-to-date knowledge of new products, services and equipment.
Overseen the security of cash takings
Ordered and maintained safe storage of food and controlled inventory
Recruited and supervised field employees
Overseen the security of cash takings
Overseen the general control of effective, efficient and economical staff rostering
Store Supervisor
Pie face
2yrs/Sydney/Australia
Supervised other team members in food preparation/coffee making
Completed wastage reports
Closed cash register, performed tasks such as counting money, balancing cash drawers
Supervised other café workers in their work (allocated tasks, monitored team performance, assisted in making rosters)
Completed daily restaurant cleaning/closing store
Assessed KPI, reported to the store owner/manager
Positions on rotation for experience
Dalai Lama in Australia
6m/Sydney/Australia
-Basic administration duties
-Assisted in organising appointments and meetings for upper level staff
-Provided guidance and expertise to volunteers in resolving problems or concerns
-Assisted in conduction of office volunteers training meetings
-Dealt with visitors from various cultural background
-Assisted VIP guests/visitors
-Check in/Check out procedures
-Trained, coached and motivated junior volunteer staff
-Monitored Team performance and activity
-Motivated and inspired the team to surpass their potential
-Carried out team meetings, allocated tasks among team members
-Assisted in security procedures
-Promoted Dalai Lama audio visual materials
-Recommended and selected Dalai Lama products based on customer needs and desires
-Opened and closed cash register, performed tasks such as counting money, separating charge slips, balancing cash drawers, processing electronic paymentUniversity of Technology Sydney MBA majoring in General Management 2 Aug 2010/Sydney/Australia
Dnipropetrovsk National University Bachelor: International Management 4 June 2008/Dnipropetrovsk/Ukraine
Private School (Samoilenko) 11 gades with deep english learning 11 2003/Dnipropetrovsk/Ukraine