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Freight Broker
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Looking to start a career in Logistics with unlimited earning potential and commission? Stone Cargo seeks a service-minded freight broker to serve as a liaison between freight carriers and our customers. In this position, your responsibilities would include securing new accounts, expediting the information-sharing process, and communicating with dispatchers, drivers, and clients. Additionally, we will look to you to negotiate current and future contracts to help maximize organizational profits. Ideal candidates are customer-oriented with the ability to work in a fast-paced, dynamic environment.
Our Company Describes Its Culture as:
- People-Oriented -- Fun to work, everyone likes their job, and each employee is treated well and fairly.
- Results-Driven -- Mentoring and training to develop necessary steps to achieve set goals and targets
- Long-Term -- We believe in long terms and strong work relationships.
Requirements:
- English — Upper Intermediate is a must
- Ability to multitask and prioritize at a high level
- Effective communication
- Confident decision-making skills
- Strong ability to develop relationships
- Work well independently and as part of a team
- Customer service or operations experience preferred
- Previous experience as a Freight Broker or Dispatcher is a plus
- Bachelor’s degree is a plus
Daily Tasks& Responsibilities:
- Perform freight services, adhering to government and company regulations
- Create, coordinate, and manage pick-up and delivery schedules, coordinating with shippers, carriers, dispatchers, and customers
- Track and report shipment status of loads
- Book orders with carriers and assist in preparation for loading
- Provide current and prospective customers with shipping quotes
- Maintain accurate records of all activity, ensuring freight paperwork is complete and approved prior to transportation
- Resolve freight discrepancies and keep relevant parties apprised
- Respond to customer concerns and queries in a timely, professional manner
- Manage multiple deliveries and process spot requests
- Develop new sales strategies to generate leads, improve business, and develop a sales pipeline
- Identify safe carriers for freight services, develop business relationships with carrier contacts, and negotiate pricing agreements and contracts
- Maintain positive, productive relationships with customers, and contact them, as appropriate, for new business opportunities or to offer special promotions and discounts
- Remain abreast of emerging market trends
What you'll get:
- Training
- Base Salary + Uncapped commission opportunity
- Leadership Development Program: Team Leaders and Managers promoted only from within
- Comfortable work environment
- Modern office with comfortable location
Schedule:
- Monday to Friday
- from 14:00 to 22:00
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