Customer support manager

OKSANA TSOK

Customer Service Representative

Date of birth: 21th July 1991

Nationality: Ukrainian

Dedicated and motivated Customer Service Representative with loads of ambitions who aspires to provide professional services and to train and work in a vibrant organization where success and growth are mutually beneficial. Skilled in music representative, hospitality, communication. Currently exploring a career change.

Work Experience

Carnival Cruise Line (November 2018 - May 2020)

As a musician, violinist in string trio

Achievements:

• - Successful musical performances on the stage and Entertainment of American/Australian guests

Responsibilities:

• - Public entertainment
• - Hospitality
• - Providing warm and welcome atmosphere

The Ritz-Carlton, Osaka Japan (November 2017 – May 2018)

As a musician, violinist in classical duo

Achievements:

• - Successful musical performances on the stage and experience to work in unique Japanese environment

Responsibilities:

• - Public entertainment
• - Hospitality
• - Time responsibility
• - Welcome attitude

MSC Cruise Company (April 2017 - November 2017)

As a musician, violinist in classical duo

Achievements:

• - Successful musical performances on stage and experience to work with Europeans public

Responsibilities:

• - Public entertainment
• - Hospitality

Education

• ü Ivano-Frankivsk Music College (2006 - 2010)
• Music teacher, artist of orchestra
• ü Lviv National Music Academy (2010 –2015)
• Master’s degree, teacher of violin, artist of orchestra, artist of chamber ensemble

Skills

Languages

• ü Ukrainian – Mother tongue
• ü Russian - Advanced
• ü English – upper intermediate

Interests

Music, scuba diving, mountain climbing, gym, books, coffee