Customer support specialist

Pidvirna Nataliia

Personal information:

Lviv city

Date of birth: 20/05/1985

Work experience

1.08.2021- including now

Work for “Vidaxl.no”

support specialist for the Norwegian market

13.11.2020 -

work for “W-AIX”

sales manager Croatian market

2017-2020 lived in Norway

2019

worked in «Freeviling.no.» Helped order things, performed tasks for the manager

Januarу2017-May2017

worked in Norway at the «Leroy» fish factory

May 2014 – December2016

“Multy Service Group” LLC"
HR-manager, Assistant of Director, event-manager:

• Control of timely fulfilment by employees of issued orders and instructions;
• Planning of working day of Director (meetings, calls, reception of visitors etc.);
• Accompaniment of Director during business meetings and business trips;
• Preparation of projects, orders and instructions of Director;
• Recruitment of employees, adaptation of personnel;

February 2013-February 2014

“Agro Centre-Halychyna” LLC

Manager of administrative activities

• Management of Administrative Department of Enterprise
• Administrative coordination and communication
• Participation in forming of stuff politicts of Enterprise
• Operational Accounting
• Recruitment and adaptation of employees

February 2012 – February 2013

Voloshyna L. V. PE
Director of Shop

• Controlling of operational work: control of sales revenue, cooperation with suppliers etc.
• Recruitment and adaptation of employees
• Concluding of agreements
• Accounting

September 2008 – February 2012

Sorokach M. I.

Owner of shop, Chief Accountant

• Controlling of operational work
• Recruitment and adaptation of personnel
• Accounting:
• -Inventory and preparation of all related reporting
• -Development and implementation of primary accounting documents
• -Preparation and submitting of reporting to Pension Fund, all state Social Insurance Funds, Tax Administration etc.
• -Accounting of operations: customer-supplier
• -Controlling of timely payments etc.

Education:

2004-2008 Lviv National University named by Ivan Franko. Economic faculty.

Specialty: Financ

1998-2004 Lviv cooperative college Of Economics and Law

Specialty: Accountant – Economist

Additional Education:
2010 – 2011 Computer courses

Prometheus courses from softserve QA/QC

Сourses
Data Warehouse and Business Intelligence (DWBI)(DQE) EPAM University

Knowledge of languages

English-speaking, studying

Norwegian-speaking, studying

Croatian-speaking

Polish-medium level

Ukrainian, Russian-fluent

Driving licenses - category B

Personal qualities:

• Ability to work in team;
• Drivenness, results oriented;
• Flexibility / ability to work with few tasks at the same time;
• Sense of humor.