Security Operator L1
09.2021 − 02.2022 (5 месяцев)
- Distribution and prioritization of tasks / incidents / problems in the JIRA system;
- Processing of applications for end users (resetting passwords, providing access,
- consulting);
- Registration of applications for end users;
- Communication with commands L2 and L3;
- Monitoring of IS events and incidents in SIEM or IRP system;
- Monitoring the availability of the necessary information on IS events and incidents and reporting L2 on identified problems;
- Testing and monitoring the availability of event sources;