Junior administrator, trainee, (manual test)

Natalia Baranova

Intern/Trainee QA , Junior QA

Location: Ukraine, Kyiv Nationality: Ukrainian

SKILLS

• JIRA, Confluence
• Practice with Postman, Trello, GitHub tools
• Testing the application on the android emulator
• Sales force CRM
• 1C enterprise, 1C accounting
• Microsoft Office (Word, Excel, PowerPoint, etc.)
• Methodology: Agile (SCRUM, KANBAN), Waterfall
• Languages: English (A1), Ukrainian (L1), Russian (L2)

Certifications

• QualityAssuranceEngineer(Certificate) • Copywriting Specialist

EXPERIENCE

TMM express, Kyiv - client manager

• Acceptance of applications by phone, email, etc.
• Registration of applications from customers and partners - import and in Ukraine • Maintaining a customer base 1C
• Receiving shipments from customers
• Work with clients of the American Embassy and other consulates
• Registration and processing of payments 1C
• Solving problem situations when picking up or sending a client's cargo

Private Person, Kyiv – Copywriter

• Compiling a text on a given topic

Alfa Insurance, Kyiv - Leading Specialist

• Sale of medical insurance, car insurance, etc. at a meeting and by phone (cold calls) • Work with applications for insurance issued by the client on the site
• Registration of an insurance contract
• Maintaining a database of CRM clients

• Tracking the terms of the contract and prolongation of insurance contracts • Development/management of reports for senior management

Positive Line, Kyiv - HR manager, 2005 - 2008
• Search for a suitable candidate for a specific position
• Conducting interviews
• Receiving calls
• Development/management of reports for senior management

EDUCATION

College of St. James, Kyiv – Teacher KVPU, 

Kyiv - clothing design specialist