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I pitched my company's service to prospective clients, educating them on how my company can provide solutions to there logistical challenges. I also made sure our clients felt heard and supported, building relationships that lasted. Every day, I searched for new leads and ways to introduce our products to more people. I took the time to understand our offerings inside out, finding genuine ways to show their value to our clients. When it came to closing deals, I put my negotiation skills to work, always aiming for fair outcomes. Alongside all this, I stayed updated on market trends, eager to adapt and learn as needed. In my two years of experience as a logistician, I've had the opportunity to work on a variety of challenging projects that have helped me develop a strong foundation in logistics management. I coordinate with suppliers, manufacturers, distributors, and transportation providers to ensure seamless movement of goods from origin to destination.
I ensured our clients felt supported and valued, serving as their primary contact. Each day, I understood their needs, seeking ways our services could benefit them. Negotiating contracts and agreements was also a part of my role, always striving for mutually beneficial outcomes.
I consistently met and often exceeded our account management goals, delivering on promises and building trust with our clients. Although I did not secure monumental new business, my efforts contributed to a respectable 20% increase in revenue.
My responsibilities were to help customers with complaints and questions, give customers information about our products and services, take orders and process returns via phone calls, emails, or text messages. I was excellent at my job.
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