Support manager

Yevhen Vinnyk 

Address: Odessa, Ukraine

Education:
Odessa National Economic University (ONEU)
Faculty of Finance and Economics
09.2005 – 06.2010 – Master of Finance 

Work experience:

09. 2011 - 09. 2014 - Finance Manager at Audit Invest LLC
(Working with primary documents; Client-Bank and 1C systems; banking and foreign exchange transactions; working with clients)

09. 2014 - 06. 2015 - Senior Manager, WormWood LLC.
(Conducting an economic analysis of the enterprise; reporting; creating and maintaining a database of the enterprise)

06.2015 – 09.2019 - Customer Support Manager, Clickky LLC.
(Consultation of the company's clients, providing them with the information, reporting and billing, optimization)

10.2019 - 12.2020 - RTB Support Manager, Adzealous Media.
(Consultation of the company's clients, technical focus, reporting, billing, optimization, data analysis)

01.2021 - currently. – RTB Support Manager, Rivermedia

Additionally:
Python-Dev course (advanced) – Hillel IT school
(Skills for solving complex problems using Python; ability to work with databases and deploy a working environment for efficient work.)

Languages: Russian, Ukrainian, English (intermediate).

Skills: Knowledge of RTB and VAST platforms (SmartHub, Adkernel, Adtelligent, Opery, Biscube), Trello, Jira, Clickup, Confluence, Zendesk