Email operator, Customer support, Remote Translator, Chat Support Specialist

- Mail Team Management. Planning, tasks coordination, fulfilment evaluation and enhancement, workflow control - Development and testing of team agents' personal skills - Assigned tasks based upon incoming data amongst the teams (business correspondence maintenance) - Distributed e-mails within the teams and submitted replies upon tasks completion - Created requests to dealers to obtain proper information to fix errors - Analyzed and Processed Reported Problem on existing products - Provided laborsaving templates for email/task’s completion notification - Checked results of finished projects and provided them to contracting authority - Supported and filled vendors & manufacturers official sources databases - Translated all texts received from other teams.