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After Hours Breakdown Coordinator - remote position
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JOB DESCRIPTION – Remote After Hours Breakdown Coordinator.
Duties and Responsibilities include but will not be limited to:
• Provide after-hours support for minor repairs and breakdown issues.
• Answer phone calls and emails to assist drivers in resolving breakdowns and operational issues.
• Coordinate necessary repairs or escalate issues when required.
• Maintain clear communication with the operations team to ensure timely resolution of driver concerns.
• Maintaining constant communication with drivers, vendors, and internal teams (such as Operations and Safety) to keep everyone informed about the status of repairs
• Ensure availability during after-hours from 4:00 p.m. to 12:00 a.m. Eastern Time. Friday - Tuesdays. Wednesdays and Thursdays off.
Qualifications and Requirements
• Previous experience in a logistics, or maintenance coordination role is preferred.
• Knowledge of and mastery of Outlook, Microsoft applications and basic record-keeping systems.
• Fluent in English, bilingual is an asset.
• Team player in a fast-paced environment
• Strong ability to work well under pressure, meet deadlines.
• Strong organizational skills and detail-oriented
• Ability to communicate over the phone.
• Be persuasive and energetic.
Job Types: Full-time, Permanent, Remote
Salary: 35,000 - 43,000 UAH per month
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