Customer support agent, Sales manager

Продажи по телефону, обслуживание, консультация клиентов, поиск решений при проблемных заказах. I was working as a customer support representavtive, which demands developed communication skills, ability to solve problems,work in a team and cope with stressfull situations. My job was to assist customers providing high-quality services in English, which requires good command of language, delevoped writing, grammar and listening skills. I was particulary working for Sales department. This requires good command of English, ability to understand each person's needs and pain, and then offer the best solution to solve their problem with our company, so that customer is sure and happy about the purchase made.