Додаткова інформація
Особисті якості, хобі, захоплення, навички: Languages:
Ukrainian — native
English — fluent
Russian — fluent
French — basic knowledge
Computer: MS Office, CRM, Access, 1C, Power Point, Outlook.
Skills:
Responsible, punctual, communicative, quick-learning, tolerant, hardworking, able to work under pressure, positive, smiley, “can do” attitude, tidy, adaptable and able to work alone or as a part of a team, willing and flexible person who has excellent communication, verbal and written communication skills.
Trainings:
2010
“Introduction to Public Relations”
Director of Public Relations Scott H.Lewis, Got the certificate on seminar “Introduction to Public Relations” Trainer
2010
“Communication with external and internal clients”
Trainer – Pulse GM Constantin Kishkovsky, Got the certificate “Communication with external and internal clients”
2010
“Great Service 2010”
Founder and President of Global Leadership Jesse James, Certificate on seminar-training “Great Service 2010”
2009
”Precision Questioning”
Trainer - Director DOOR Ukraine Beliakova Areta, Got the certificate on professional development program ”Precision Questioning”
Hobby:
2003 - 2012
Private teacher, English
- Giving private lessons to children and adults
Recommendations:
TUV SUD Ukraine LLC
Anna Shapoval (Chief Accountant/Finance Controller)
(044) 495 7683
TUV SUD Ukraine LLC
Andrey Atyakshev (Division Manager Of Industry Service)
(044) 495 7683
Pulse LTD
Mark Wright (Managing Partner)
(044) 537 74 44
Pulse LTD
Victoria Grushuna (HR Director)
(044) 537 74 44
Pulse LTD
Natalia Korneeva (HR Manager)
(044) 537 74 44
January 2011 — August 2011
TUV SUD Ukraine LLC (Kiev, www.tuv-sud.com.ua/ukraine/ua) — Consulting/Audit / Certification
Position: Office administrator, HR administrator, Marketing Responsible Person
Office administration
1. Pro-active office-management
2. Office work (documentation check-in, sending, control etc.);
3. Provide verbal interpretation (negotiations, meetings, conferences);
4. Translation (marketing materials, letters, agreements, minutes etc.);
5. Deal with administrative issues (Hotel, Office supplies, Public services, Business trip organization and planning)
6. Data Management (CRM, Reports)
HR management (under supervision of CEO, OM, SM, DM, FIN-CON)
1. Record-keeping for staff (Coordination of new employee start-up: collecting the package of documents, organizing workplace, phone, card, medical insurance);
2. Preparation of documents (Documents flow management: internal & external correspondence, contracts, documentary support of the training and conferences, etc.);
3. Keeping HR administrative documents: orders, record books, personal files, agreements with consultants
4. Participation in various HR Projects;
5. Reporting to the state department and corporation;
Marketing
1. Sales Support (Mailings, Calls)
2. Prepare and organization of PR events;
November 2008 — December 2010
PULSE LTD (Kiev, pulse.com.ua) — Marketing/Advertising / PR
Position: Office administrator/ personal assistant to New Business Department
Functions:
- Be responsible for internal and external communication
- Deal with queries from the public and customers
- Sort and organize external information and documents
- Regular database update (existing, new, potential clients and partners of company)
- Prepare Reports, Documents, and Spreadsheets for new business activities
- Prepare Reports and Presentations for HR, PR departments and Board of company upon request
January 2007 — September 2007
Plaza Tours
Position: Personal Interpreter
Functions:
- Provide verbal interpretation (negotiations, meetings, conferences)
- Provide written translation (letters, agreements, minutes etc.)
June 2006 — October 2006
Hotel USA, Alabama
Position: Hostess
Functions:
-Check with housekeeping and ensure that doors are clean and stain free.
-Check with the telephone operator and answering machine to have an idea of all the advanced reservations.
-Confirm with the manager about the parties and events that are going to be held in the hotel.
- Plan out the guest seating list and the reservations.
- Make sure you interact with the guest while taking an order. Give and accept creative suggestions regarding the food menu; make the conversation with the guests lively.2008
Kyiv Linguistic University
Got the qualification: teacher of English and French languages, and Foreign Literature as well, Diploma - 'Language and Literature'; Specialist2011
HR Director
KROK University of Economics and Law, Advanced training programme