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Ваш надійний партнер в пошуку роботи та підборі персоналу
Personal assistant
Заблоковано
Вік:36 років
Режим роботи:повний робочий день
Рубрики: Офісний персонал
Додаткова інформація
Особисті якості, хобі, захоплення, навички: Language skills
English – fluent
German – upper intermediate
Ukrainian/Russian – native
Computer knowledge
Advanced user of Windows and iOS.
Personal skills
• Excellent organizational, planning, negotiating and problem-solving skills.
• Self-motivation, initiative, leadership qualities, team player.
• Excellent written and verbal presentation skills.
• Able to learn and adjust quickly, socially adapt, good sense of humor.
• Intuitive, multifaceted, ability to think outside the box
My motto: “Never take NO for an answer”.
July 2014 – May 2015: INSIGNIA, Group of Companies / Executive Office Travel Manager (Global)
• Arranged business trips for the company’s personnel worldwide including chairman of the board
• Processed and delivered delegated by the Head of Executive Office business trips requests to Company’s personnel
• Built positive rapport with Company’s personnel
• Analyzed Travel market in order to deliver the best business trips solutions, prices and quality
• Arranged hotels accommodation, transfers, car at disposal and car rent services
• Arranged air tickets, check in for the flights
• Supported business traveller during the trips from A to Z, 24/7
• Organized conferences (Board of Directors, Top Management Monthly Meetings / 30 pax max)
• Prepared business trip itinerary to each participant;
• Searched and attracted new partners in order to get best rates and service
• Maintained Partners’ database and reported daily
• Prepared budget on each business trip
• Prepared monthly business trips reports
May 2010 – July 2014: INSIGNIA Lifestyle Boutique / Senior travel and concierge manager, Lifestyle Boutique
• Communicated / worked with VIP clients
• Awareness in luxury lifestyle management
• Performed wide range of requests worldwide (travel and concierge)
• Travel arrangements:
Hotel / villa / chalet booking
Transfers / car at disposal service / car rent
Private luxury yacht charters
Private Jet charters (through brokers and directly with the operators)
Helicopter transfers
Guided excursions
VIP/ Fast track services for arrivals / departures at the airports
• Concierge arrangements:
Searched and purchased exclusive bags, dresses, shoes, etc
Selected personnel for the client (drivers, managers, nannies, tutors)
Organized entertainment (VIP tickets/boxes for the events (concerts, gala dinners, sport games))
Restaurant/Night Club selection and booking
Different deliveries (flowers, presents, books, etc)
• Met with hoteliers, partners, rental companies in order to negotiate best rates
• Participated in travel exhibitions (ILTM Cannes, LTM Moscow and Kiev, WTM London, ITB Berlin, EBACE Geneva, Business Airport World Expo London)
• Participated in FAM trips, business trips in order to be familiar with the destination
• Maintained partners’ database
• Prepared weekly reports
June 2009 – May 2010: City Club Card //Concierge specialist /Operator call center
• Answered incoming calls and respond to emails* (*orders from the web site)
• Handled clients’ inquiries both telephonically and by email
• Researched required information using available resources
• Provided selection of the products by client’s request
• Purchased and delivered selected product
• Managed and resolved clients’ complaints
• Provided clients with the product and service information
• Entered / updated client's information into system
• Transferred calls to appropriate resource
• Followed up client calls where necessary2004 – 2009
Kiev Pedagogical University; Specialist of English and German philology
1994 - 2004
High School, Kiev2002 - 2004
Course of German Language at Kiev Interlingua Language School.
Підписатись на розсилку нових резюме: "Personal assistant в Києві"
- Personal assistant
Київ • - Project Manager, Personal Assistant • 20 000 грн.
Київ • - Personal assistant
Київ • - Інші резюме в рубриці:Офісний персонал
- Інші резюме в регіоні:Київ
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