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Customer Support Consultant (Fluent Dutch, English and Ukrainian)

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Customer Support Consultant (Fluent Dutch, English and Ukrainian)

Заблокована

6 червня 2022 Київ

Компанія: 3Shape (https://jobs.ua/company-3shape-74858) (Всі вакансії)

Рубрики:IT, WEB фахівці; Торгівля, продажі, закупівлі; Робота без кваліфікації

Побажання до співробітника

Освіта: незакінчена вища

Досвід роботи:не вимагається

Графік роботи:повний робочий день

Опис вакансії

3Shape is a Danish hi-tech company that creates 3D-scanning and software solutions for healthcare industry, such as hearing and dental aid production, where we have a global leading position for more than 20 years.

3Shape is headquartered in Copenhagen, with development teams in Denmark and Ukraine and with a production site in Poland. We are global company with representation offices in Europe, Asia, and the Americas. Founded in a year 2000, today, 3Shape serves customers in over 100 countries.

You have technical interest and willing to join dynamic and innovative IT company? We are looking for a customer Support Consultant to join our energetic and multicultural team who will share our passion for solving problems and building strong relationships with our reselling partners and end-users around the world.

Areas of responsibilities:

Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails and occasional on-site events.
Managing support cases: collect all relevant information from customers, according to company`s procedures and record this using company`s CRM
Interact with other departments and escalate customers feedback further

You should possess the following competencies:

Customer oriented approach
Good communicator with ability to ask and listen
Strong verbal and writing skills in Dutch, English and Ukrainian
Problem solving and logical thinking skills
Result oriented and stress resistant
Aspiration to self-development and eager to learn
Customer Service experience is preferred
Analytical, multitasking and empathetic skills

We offer:

Participation in producing market-leading technology products for customers around the world
Work in a unique professional, friendly and supportive environment
Constant professional growth and development
Competitive salary level
39 working hours per week
Remote work
A healthy work-life balance
Annual paid vacation (24 working days)
Paid sick leaves and a child sick leaves
Maternity and paternity leaves
Medical insurance
Compensation of lunches
Regular company events
Opportunity to become a part of the success that 3Shape has created over the past 20 years.

We will be glad to welcome you in our team!

For more information, visit our web-site: 3shape.com or contact HR department via e-mail відправити резюме

You can follow us on social media:

facebook.com/Lifeat3shape/

facebook.com/3Shape/

linkedin.com/company/3shape/

instagram.com/3shape/?hl=uk

youtube.com/user/3shape

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