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Voxloud is the first cloud-based business phone system thats up&running in less than 59 seconds, designed for small businesses that want to look like an international company in seconds, not weeks.
We do that by replacing the multiple systems typically used to manage telephony and calls across the company (both physical and cloud) with a single platform that handles every calls directed to the companys landline and toll-free numbers, while also simplifying the management and the rules-related administration.
Voxloud is also funded and is investing aggressively in growth for 2021. Learn more about why innovative companies like and trust Voxloud at https://it.trustpilot.com/review/voxloud.com.
Voxloud is looking for a high-energy and dynamic Customer Support Agent to provide 1st support to our Italian customers.
The successful candidate will be included in the 1st level customer service team and will be responsible for analyzing and developing relationships with acquired customers with a view to improving the service, problem-solving, resolving 1st level problems. A further purpose of the phone, chat, or email contact will be to understand any latent needs of the customer or unexpressed problems and solve them proactively, thanks to the tools made available by the company.
The customer support service will be provided via phone, email, and chat. The resource will be fully trained by the company, both before and after insertion into the department. The candidate, in particular, will deal with:
Nice to have:
Feel free to contact:
Skype - join.skype.com/invite/drfcDilvkoez
Telegram - t.me/softesis
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