Опис вакансії
WORLD STAFF ® is a recruiting company which searches for a highly qualified personnel for its clients.
We are looking for a dynamic, self-motivated individual for the position of Customers Support Manager in German E-Commerce Project.
Position: CUSTOMERS SUPPORT MANAGER
FUNCTIONAL RESPONSIBILITIES:
- Reply to inquiries via telephone, e-mail and live chat by German
- Use available resources efficiently to assess the German's customer's issue and recommend valid solutions
- Escalate unresolved issues to the appropriate Program Manager
- Create, develop and manage content for organization's web presence (requires working with content management software)
- Maintain a consistent look and feel throughout all web properties
BASIC REQUIREMENTS:
- Exceptional communication and organizational skills
- Ability to manage multiple projects in a fast-paced, deadline-driven environment
- Self-motivation and desire to self-development.
- A similar experience (call centre etc.) for 1 year
THE COMPANY OFFERS TO THE BEST CANDIDATE:
- Competitive salary
- Friendly and supportive team
- Personal development and professional growth
- Office in the centre of Kyiv
Please send your CV to Отправить резюме
WORLD STAFF ® is a recruiting company with 12 years of successful experience in Ukraine!