Customer support manager

Maksym Hrytsak

I have a lot of experience in communication with people from diverse backgrounds.

I want to get this job because of opportunity to expand my knowledge, gain more work experience and new friends.

(t.me/vergetenmaand write me on tg if I don’t answer the phone call)

WORK EXPERIENCE

Assistant Manger in printing house

• Took part at different stages of production

• Dealt with customer’s orders

• Making samples of magazines

• Printing versatile products

• Participating in process of making and packing orders

• Strong communication with a team

• Working with customers complains

Service worker at McDonald`s, Senden

• Dealing with customers in a friendly, helpful manner.

• Resolving customer issues, and ensuring all customers receive an exceptional service.

• Team work.

• Assisted with food preparations prior to service.

• Provided excellent customer service and achieved a high rate of client satisfaction and retention.

Waiter at Restaurant

• Responsible for delivering a professional, friendly service to customers.

• Replenishing stock where required.

• Team work for company goals.

• Dealing with customer queries and complaints.

•Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

Service worker at Beauty, cosmetic & personal care, Obukhiv

• Dealing with customer queries and complains.

• Resolving occurred problems during the work process

• Replenishing stock

• Working as part of a team

EDUCATION

High school diplom, Academic lyceum, Obukhiv

2008-2019

The International Relations BA degree, Interregional Academy of Personnel Management,Kyiv

2019 – 2023

The International Relations MA degree

Interregional Academy of Personnel Management,Kyiv

2023 – 2025

Languages

Ukrainian - Native speaker

Russian - Native speaker

English - B2

Courses:

Business English - Prometheus

Hobbies:

Books, movies, games, sport

SKILLS:

Critical thinking and problem solving
Ability to Multitask
Effective Time Management

Fast Learner

Ability to Work in a Team

Communication Skills

Customer Service

Responsible

Hardworking

Stress-resistant

Organized

Detail oriented

Computer Skills

Typing speed