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UARU
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Ваш надійний партнер в пошуку роботи та підборі персоналу
Recruiter/translator/sales manager
Заблоковано
Вік:31 рік
Режим роботи:повний робочий день
Рубрики:
Додаткова інформація
Особисті якості, хобі, захоплення, навички: 2008 – 2009 - The finalist of «FLEX» (Future leaders exchange program). Was a foreign-exchange student in the state of South Dakota. Attended Webster High School.
• Freelance translation of texts of educational and medical spheres.
• Translation of websites.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Cancellation of accounts
• Billing issues
• Wordpress usage
• Commercial correspondence with customers in live chat/ticket system
• Voice support ( consulting customers regarding the valid accounts and fixing various issues)
Experience of computing: MS Office (Word, Exсel, Power Point,), Internet (Google Chrome, MS Explorer, Mozilla Firefox, Opera, Safari)
2014 – present
Position: Customer support manager
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Cancellation of accounts
• Billing issues
• Wordpress usage
• Commercial correspondence with customers in live chat/ticket system
• Voice support ( consulting customers regarding the valid accounts and fixing various issues)2010 – 2015, National Technical University “KHPI”. Speciality – business English. Full-time education.2000 – 2010 - Gumnasium #2 Secondary Education
2008 – 2009 - The finalist of «FLEX» (Future leaders exchange program). Was a foreign-exchange student in the state of South Dakota. Attended Webster High School.
2011 – 2012 - Advanced English Course.
2013 – German language courses.
2013 – 2014 preparatory courses for the TOEFL exam.
Підписатись на розсилку нових резюме: "Recruiter/translator/sales manager в Харкові"
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