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Hotel Manager
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Компанія: Carnival Cruise Line (https://jobs.ua/company-carnival-cruise-line-1639060) (Всі вакансії)
Рубрики:Робота за кордоном; Готельний бізнес
Контакти
Контактна особа:Carnival Careers
Адреса:США, 3655 NW 87 Avenue
Побажання до співробітника
Освіта:повна вища
Досвід роботи:обов'язковий
Графік роботи:повний робочий день
Опис вакансії
We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance.
To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.
Hotel Manager Responsibilities:
- Overseeing personnel, including receptionists, kitchen staff, and office employees.
- Monitoring employee performance and conducting regular evaluations to help improve customer service.
- Collecting payments and maintaining records of budgets, funds, and expenses.
- Welcoming and registering guests once they arrive.
- Resolving issues regarding hotel services, amenities, and policies.
- Organizing activities and assigning responsibilities to employees to ensure productivity.
- Creating and applying a marketing strategy to promote the hotel's services and amenities.
- Coordinating with external parties, including suppliers, travel agencies, and conference planners.
- Evaluating hotel performance and ensuring compliance with health and safety rules.
- Participating in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
Hotel Manager Requirements:
- Bachelor's degree in hospitality, business administration, or a relevant field.
- A minimum of 3 years of experience in hotel management or a similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
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