Ваш надійний партнер в пошуку роботи та підборі персоналу
· Ability to create and continually support people through individual development plans
· Positive communicator who understands when necessary how to have tough conversations
· Ability to confidently facilitate team discussions and communicate business messages
· Role model in contact handling skills
· Ability to review contacts to identify WOW moments and opportunities to support associates with coaching
· Strong time management and organizational skills
· Takes action on emerging issues and opportunities
· Helps associates understand the performance bar and supports them to reach it
· Analyze metrics, key indicators and other available data sources to discover root causes of defects impacting customers.
· High proficiency in Microsoft Excel, Word and data bases and experience in developing automatic reports to support tracking performance.
Підписатись на розсилку нових резюме: "Team leader, project leader, operations manager в Полтаві"