IT Project Manager

• Have a successful experience in communication with stakeholders on all levels.
• 3 years of experience working at start-ups exclusively in an English-Speaking environment.
• 1 year of experience as a Project manager demonstrating the full project life cycle ownership. 
• Proven track record of achieving great results on projects of various complexity.

EXPERIENCE

Jun 2021 - May 2022

CIENCE (Advertising Services) l Kyiv, Ukraine

Project Manager

• Worked with clients from different industries (IT, biotechnology, e-learning, etc).
• Led multiple international cross-functional project teams simultaneously (12-18 people each), conducting regular retrospectives to highlight success, identify risks and issues.
• Analyzed the performance data to initiate and control all necessary changes for delivering improved results to the clients.
• Held client-facing meetings to provide project updates, challenges, and present solutions.

Achievements:

• Increased customer satisfaction score resulting in good reviews from the clients.
• Took ownership of multiple near-failure projects and successfully recovered them. 
• Contribution to workflow improvement by providing ideas and suggestions.

Apr 2019 - May 2021

CIENCE (Advertising Services) l Kyiv, Ukraine

Business Development Representative

• Filled the top of clients’ sales funnel by engaging potential customers directly via phone calls, emails, and LinkedIn.
  
• Attended the calls with the client to discuss the project performance.
  

Achievements: A double quota of the appointments on the projects that resulted in increased ROI for the clients and good reviews for the company.

Nov 2019 - Mar 2020

Andersen English Consulting (now Pavdy) l Kyiv, Ukraine

Directly supported the startup’s core leadership team. Owned by a US citizen, the company provided English lessons for businesses and professionals.

Consultant

• Managed jurisdictional environment (taxes, finances, and contract management). 
• Co-developed a marketing strategy.
• Communicated with the existing clients to ensure top quality and support.
• Hired new employees.

Achievements:

• Organized the educational process for the clients.
• Reduced tax costs by 15% through the introduction of a new tax system.

CERTIFICATES

Google Project Management: Professional Certificate 

Issued June 2022

Coursera

Software Development Life Cycle (SDLC)
Issued June 2022

Udemy

LANGUAGES

Ukraine - Native
English - C2 Proficient

SKILLS

• Agile/Waterfall framework

• Jira

• Asana

• Confluence
• Basecamp

• Microsoft Power BI

• Process improvement
• Effective stakeholder communication

EDUCATION

Specialist - Tourism Management

Kharkiv Institute of Trade And Economics | Graduated in 2015