Професійне резюме, в якому вказані: ел.пошта, телефон, зарплатня, досвід роботи, освіта та інша важлива інформаціяCustomer Support / CRM Manager

AffiliateUp is a highly efficient team of professionals that develop sophisticated projects in the affiliate marketing industry

Duties:

- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process
- Work with CRM system.

Jason Dixson Photography specializes in capturing dynamic images for conferences, conventions, receptions, and annual meetings.
Professional experience:
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints
- Creation schedule and project timeline;
- Supporting a remote team (photographers, assistants, and managers);
monitoring and reporting on project progress;
- Evaluation results of different projects.

For 3 years I have worked on Upwork. It is the world’s largest freelancing website. I have gained invaluable experience working with numerous companies that specialize in innovative technologies, architectural and design.

I assisted CEOs with daily administrative duties and a variety of administrative tasks. Assisted with the creation and implementation of key company KPI and ensure they are continually being met by team members. Set policies and guidelines for how to complete tasks.

Actively participated in identifying right solutions to meet customers’ needs, helped to implement sales and marketing strategies and adjusted sales techniques based on interactions and results in a particular field.