Професійне резюме, в якому вказані: ел.пошта, телефон, зарплатня, досвід роботи, освіта та інша важлива інформаціяMedical virtual assistant

Building and maintaining relationships with customers. ● Providing excellent customer service and addressing customer inquiries or concerns ● Conducting pre-sales engagement over the phone ● Collated and updated clients information.

Led the quality assurance initiatives to ensure that products and services met stringent quality standards within the company. ● Implemented and oversaw comprehensive quality control processes, ensuring the consistent delivery of high-quality products and services. ● Played a pivotal role in establishing and maintaining quality benchmarks, contributing to the enhancement of overall product and service excellence. ● Executed rigorous quality assessments to uphold the company's commitment to meeting and exceeding industry standards for product and service quality

● Conducted periodic market research and user surveys to identify customer needs. ● Prepared thoroughly detailed reports based on market findings, insights, and gave recommendations based on findings. ● Managed inventory and ensured it was kept up-to-date at all times using Microsoft Excel. ● Systematic arrangement of items at warehouse and ensured all items were stored in good condition for delivery. ● Managed dissatisfied customers by using problem management skills to address issues before escalating to senior management for urgent resolution. ● Reviewed data for errors and made necessary corrections